As more older Americans age with low-rate mortgages still attached to their homes, some heirs report servicing delays and refinance pressure are putting their inheritance at risk.After their mother died, one heir said the 2.7% mortgage attached to the house was what made it worth fighting to keep.“This is the reason I keep fighting for the house is to keep the payments where they are,” the heir wrote in an anonymized complaint to the Consumer Financial Protection Bureau.But the mortgage company offered a new loan instead.“The only option they offered me was a refinance offer,” the complaint continued, adding that it “would have doubled the monthly payment and interest.”It’s just one account in more than 200 such complaints involving obstacles to inherited-mortgage assumption or successor recognition, identified by Realtor.com® in a review of the CFPB complaint database. The complaints described denied account access, blocked payments, and repeated documentation demands as balances and foreclosure deadlines inched closer.The findings echo a 2024 CFPB review, which found a similar pattern of lengthy delays, repeated paperwork, and alleged pressure toward higher-rate refinancing. Toge...
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