CertifID has expanded its platform to include document workflows, digital payments and AI-powered payoff ordering — broadening services beyond wire fraud protection into a more comprehensive closing system.
Since its founding, the company said it has protected more than 1.4 million real estate transactions, blocked $283 million in attempted fraud and recovered $118 million in stolen funds in partnership with the U.S. Secret Service.
Historically, CertifID focused on identity verification and account validation, while other closing functions such as payoffs, documents and payments were handled through separate systems.
CEO and co-founder Tyler Adams said the expanded platform is intended to address those process gaps.
“We’ve always been laser-focused on building the best fraud prevention in real estate, and now we’re addressing the gaps in the title process that create risk in the first place,” Adams said. “This is just the beginning. Our team has major updates planned all year that will automate workflows and transform the closing experience for everyone involved. Unlike anyone else in this space, it’s all built on the most sophisticated fraud prevention capabilities in the industry.”
The updated platform includes artificial intelligence-powered payoff ordering, which the company said reduces time spent requesting payoffs from lenders and includes up to $5 million in insurance protection per transaction.
It also adds document workflows through a native integration with DocuSign — allowing title companies to create, send and manage e-signature packets within the platform.
CertifID has introduced digital payment options for earnest money deposits, including ACH, instant payments and wire transfers. The company said funds are final once credited to escrow and that it assumes post-credit risk.
“This isn’t feature expansion,” Adams said. “It’s the consolidation of what matters most. Fewer handoffs for title teams. Better experiences for buyers and sellers. And zero compromises on protection.”
The platform retains the company’s identity verification, account validation and real-time fraud detection features.
Early users of the expanded platform cited time savings on payoff ordering, fewer payment disruptions and reduced reliance on multiple vendors.
Tiffany Webber — owner of Thomas & Webber PLLC — said the integrated workflow reduced the need to switch between systems during closings.
“It’s really elegant in its simplicity compared to having to switch platforms before. We’re able to open the file within CertifID, validate the identity, and send the information request using the eSign feature,” Webber said. “And then continue all the way throughout the closing to validate the wiring instructions without having to toggle back and forth between systems.”
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