Mortgage lenders have made significant progress digitizing the borrower experience, but manual work and disconnected systems continue to create friction throughout the origination lifecycle. Cloud-based platforms, configurable technology and AI-assisted workflows can help lenders improve efficiency while maintaining the controls needed to manage compliance. STRATMOR Group recently published its 2025 Technology Insight® Study (TIS) Digital Innovations results, which track how lenders are putting AI to work within the mortgage process. The survey notes 68% of lenders now use it to classify and index documents. 59% use it to read them and nearly 50% use it to analyze borrower income during underwriting. Each of those numbers show where lenders are putting mortgage AI integration to work. But realizing its full value depends on what happens after a document is classified, read or analyzed. If the resulting data cannot move through the broader origination process, lenders may still need to reconcile information or complete downstream steps manually. For example, a document may be correctly classified at the point of sale, only for its information to be entered or reconciled manually whe...
Mortgage AI is evolving. The next step is connecting the systems behind it.
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- Mortgage AI is evolving. The next step is connecting the systems behind it.
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