Forget marble benchtops – the hottest property feature right now is a clean, well‑kept street.
A record 1.5 million neighbourhood complaints this year points to a simple truth for sellers and buyers alike: the mess outside your front fence can make or break a home’s value.
A new snapshot of resident reports to councils shows dumped rubbish has become the nation’s number one gripe, with more than 200,000 alerts lodged via the Snap Send Solve app, which has recorded a 20 per cent jump in reports compared with last year.
Illegally parked cars were close behind with 157,000 complaints, while potholes, graffiti, trees and overgrown vegetation also filled council inboxes.
RELATED
Shocking scale of illegal dumping revealed
Fed-up residents fight back in suburban parking wars
$600 fine: Common Aus parking act cops it
Abandoned and illegally parked cars were a key complaint on the app. Source: Snap Send Solve
But dumped rubbish was the biggest cause of frustration for Aussies this year. Source: Snap Send Solve
In regional areas, abandoned shopping trolleys top the charts.
“Australians are stepping up. More people are choosing to take responsibility for the places they live, and the numbers show they want issues solved quickly and transparently,” the app’s CEO and founder Danny Gorog told Yahoo News.
He added that uploading a photo with a geotagged report leads to faster resolutions and eases pressure on other communication channels.
Melbourne’s dumping shock lays bare a bigger crisis
The scale of illegal dumping – and its impact on property appeal – was laid bare on Melbourne’s fringe earlier this year when strong winds plastered a golf course fence in Moorabool Shire with builders’ waste, from an empty concrete bag to polystyrene blown off nearby housing sites.
“We’ve had several days of strong winds, and there’s a large volume of builders’ waste against the fence of the golf course as a result,” a local resident told Yahoo News, saying the area was starting to look “like a landfill”.
Abandoned trolleys were one of the biggest gripes around the country, with a whopping 150,000 complaints. Source: Snap Send Solve
Discarded foam matting, plastic sheeting and polystyrene – materials ubiquitous on building sites – are regularly found abandoned, decomposing under UV exposure and polluting the landscape.
That kind of environmental degradation directly undermines the appeal and investment potential of new estates, dragging on values and eroding quality of life for residents.
Local councillor Steven Venditti‑Taylor has urged Australians to “do better”, lamenting a perceived lack of pride.
Parking wars hit the suburbs
Parking wars are also boiling over in tightly held suburbs, with liveability – and resale prospects – caught in the crossfire.
In Concord in Sydney’s inner‑west, residents fed up with hospital‑related traffic say they’ve taken matters into their own hands, painting DIY white lines on the street and sticking makeshift “parking enforcement notices” on vehicles.
Plenty of residents also reported graffiti via the app. Source: Snap Send Solve
With faded markings and unenforced two‑hour limits, one local told Drive that getting the driveway lines repainted by council was quoted at about $300 per line, or $600 in total – so they did it themselves.
Another resident said some drivers park all day and hang over driveways:
“It’s pretty nerve‑racking to squeeze your car past someone hanging over your driveway; some days I can’t even get out.”
What are the top complaints in each state?
Victoria
Dumped Rubbish
Illegal Parking
Abandoned Trolleys
Graffiti
Overgrown Vegetation
New South Wales
Illegal Parking
Abandoned Trolley
Dumped Rubbish
Damaged Road/Potholes
Overgrown Vegetation
Queensland
Illegal Parking
Damaged Road/Potholes
Abandoned Trolleys
Overgrown Vegetation
Dumped Rubbish
South Australia
Dumped Rubbish
Abandoned Trolleys
Illegal Parking
Overgrown Vegetation
Trees
Tasmania
Illegal Parking
Overgrown Vegetation
Abandoned Trolleys
Dumped Rubbish
Trees
ACT
Abandoned Trolleys
Illegal Parking
Damaged telco pits & equipment
Dumped Rubbish
Overgrown Vegetation
Northern Territory
Overgrown Vegetation
Trees
Illegal Parking
Damaged Road/Potholes
Abandoned Vehicle
Western Australia
Abandoned Trolleys
Dumped Rubbish
Illegal Parking
Graffiti
Overgrown Vegetation



















English (US) ·