Bryan Ingenito joins Certainty Home Lending as EVP of national operations

Dallas-based mortgage lender Certainty Home Lending, an affiliate of Rate, has hired Bryan Ingenito as executive vice president and national operations executive, the company announced Thursday. Ingenito brings more than 28 years of experience in mortgage lending and consumer banking operations, according to the announcement. He is based in the Greater Charlotte metro area. He started his career as a loan officer at a regional independent mortgage bank before moving into operations leadership at one of the country’s largest national depositories, where he spent more than 25 years and rose to senior vice president. Over that span, he held national executive roles across mortgage fulfillment, process design, technology, performance management and small-business credit. Certainty Home Lending said Ingenito has built and optimized large-scale fulfillment organizations through multiple housing and credit cycles. His work has included leading process and platform design initiatives and improving cycle times, as well as borrower and loan officer satisfaction, by tightening alignment between sales and operations. “Operations is where the borrower experience is either won or lost, and Bryan...